Terms of Use

1. Eligibility

You must be at least 18 years old to use the App. By using the App you represent that you are 18 or older.

2. The Service

At launch, Hello Tiger is an AI-powered dating and relationship coach. The App provides general information, suggestions and coaching drawn from a curated knowledge base of expert material, together with a personal AI coach that can remember your interactions.

There is currently no matching, no user-to-user messaging, no video dates, and no ability for users to contact each other through the App. We may introduce matching or related features in the future. Any such features will be subject to these Terms (as updated) and additional notices at the time.

3. Your Account

You are responsible for maintaining the confidentiality of your login details and for all activity under your account. You must provide accurate information and keep it up to date. Notify us promptly of any unauthorised use.

4. Acceptable Use

You agree not to:

• use the App for any unlawful purpose;
• harass, abuse or harm others;
• upload content that is illegal, offensive or infringes third-party rights;
• attempt to reverse-engineer, scrape or interfere with the App;
• share your account or allow anyone under 18 to use it.

5. AI Coach and Essence

The AI coach provides general information and suggestions only. It is not professional counselling, therapy, medical, legal, financial or other professional advice. You should seek qualified professional help for serious personal, relationship, mental-health or other issues.

Each user has a private “Essence” — a digital profile built solely from that user’s own interactions with the coach. Your Essence is used only to personalise your experience. It is not shared with other users and is not used to train any shared or public model.

6. Payments and Subscriptions

The App offers a free tier with limited coach access and a paid personal-coach subscription. Paid features are billed through third-party payment providers. Subscriptions renew automatically unless cancelled. You may cancel at any time through your device’s subscription settings. Refunds are handled in accordance with the Australian Consumer Law and the policies of the relevant app store or payment provider.

7. Intellectual Property

The App, its content, the knowledge base, and all related intellectual property are owned by Hello Tiger or its licensors. You receive a limited, non-exclusive, non-transferable licence to use the App for your personal, non-commercial use. You retain ownership of content you submit, but grant us a licence to use it to operate and improve the Service for you (including building your Essence).

8. Limitation of Liability

To the maximum extent permitted by law, Hello Tiger is not liable for any indirect, incidental, special or consequential loss, or for any loss of data, profits or opportunities arising from your use of the App. Our total liability to you is limited to the amount you have paid us in the 12 months before the claim (or AUD $100 if you have paid nothing). Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot be excluded.

9. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access if you breach these Terms or if we reasonably believe it is necessary to protect the Service or other users. On termination, your right to use the App ends. We may retain certain information as required by law or for legitimate business purposes.

10. Changes

We may update these Terms from time to time. We will notify you of material changes through the App or by email. Continued use after the changes take effect constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales.

12. Contact

Hello Tiger Global Pty Ltd[Insert registered address]Email: [insert contact email]